Are you satisfied with the reliability of our products?
Product Reliability
Do our products do what is promised?
Product Effectiveness
Have you found our products safe to use?
Product Safety
Are our products user friendly?
Product ease of use
Are our products designed well?
Product Image
Do you receive your quotes in a timely fashion?
Quote turn around time
Do you find your quotes are accurate as requested?
Quoting Accuracy
Do you find that you receive your deliveries as promised?
Delivery Times
Are you satisfied with accuracy of your orders?
Delivery Accuracy
Do you feel that MIT has sufficient stock on hand when your orders are placed?
Stock Availability
Are you happy with the service received from the MIT team?
Professionalism
Do you find our pricing competitive within the industry?
Pricing Competitiveness
Do you find our products running cost are as promised over its life span?
Total cost of Ownership
Do you find it easy to do business with MIT?
Ease of Dealings
Are you satisfied with our after sales support?
After Sales Service
