Customer Satisfaction Survey

/Customer Satisfaction Survey

Thank you for taking part in our survey, your feedback is most valuable.

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PRODUCT


Product Reliability:


 

Are you Satisfied with the reliability of our products?

Product Effectiveness:


 
Do our products do what is promised?

Product Safety:


 
Have you found our products safe to use?

Product ease of use:


Are our products user friendly?

Product Image:



Are our product designed well?

SUPPORT


 

Quote turn around time:


 
Do you receive your quotes in a timely fashion?

Quoting Accuracy:


 
Do you find your quotes are accurate as requested?

Delivery Times:


 
Do you find that you receive your deliveries as promised?

Delivery Accuracy:


 
Are you satisfied with accuracy of your orders?

Stock Availability:


 
Do you feel that MIT has sufficient stock on hand when your orders are placed?

Professionalism:


 
Are you happy with the service received form the MIT team?

FINANCE


 

Pricing Competitiveness:


 

Do you find our pricing competitive within the industry?

Total cost of Ownership:


Do you find our products running cost are as promised over its life span?

COMPANY


 

Ease of Dealings:


 
Do you find it easy to do business with MIT?

After Sales Service:


 
Are you satisfied with our after sales support?