Customer Satisfaction Survey

Thank you for taking part in our survey, your feedback is most valuable.

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Are you satisfied with the reliability of our products?

Product Reliability

Do our products do what is promised?

Product Effectiveness

Have you found our products safe to use?

Product Safety

Are our products user friendly?

Product ease of use

Are our products designed well?

Product Image

Do you receive your quotes in a timely fashion?

Quote turn around time

Do you find your quotes are accurate as requested?

Quoting Accuracy

Do you find that you receive your deliveries as promised?

Delivery Times

Are you satisfied with accuracy of your orders?

Delivery Accuracy

Do you feel that MIT has sufficient stock on hand when your orders are placed?

Stock Availability

Are you happy with the service received from the MIT team?


Do you find our pricing competitive within the industry?

Pricing Competitiveness

Do you find our products running cost are as promised over its life span?

Total cost of Ownership

Do you find it easy to do business with MIT?

Ease of Dealings

Are you satisfied with our after sales support?

After Sales Service